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Description:
We are currently seeking an enthusiastic and detail-oriented individual to join our team as an Ocean Export Coordinator. In this role, you will play a pivotal role in ensuring the smooth processing, coordination, and monitoring of ocean freight shipments.
Essential Job Functions:
- Complete order processing, coordination, and monitoring of ocean freight shipments.
- Engage directly with clients, vendors, overseas stations, and agents to optimize the movement of cargo.
- Determine the most profitable shipment mode while meeting customer requirements for freight movement.
- Control and manage transports (pre- and on-carriage) for ocean freight shipments based on customer requirements.
- Prepare essential documents for the completion of the export, import, and customs clearance process.
- Track and trace cargo to ensure proper movement and timely delivery.
- Populate accurate billing and cost information in TMF for precise invoicing and job costing.
- Maintain close contact and collaboration with the team and supervisor; escalate issues to the supervisor when necessary.
- Adhere to Key Performance Indicators (KPIs), including a minimum number of handled jobs per operator.
- Ensure compliance with operational KPIs related to DNI, LNR, ROTP, Pre-alerts, Credit Notes, POD Latency, Milestones, etc.
- Participate in mandatory internal/external training, including timely completion of Crane University (E-Learning) courses.
- Undertake other duties as assigned.
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Qualifications:
- Strong working knowledge of rules, regulations, governance, and documentation preparations for both imports and exports.
- Demonstrated fast, efficient, and reliable work ethic.
- Strong verbal and written communication skills.
- Ability to thrive in a fast-paced environment.
- Excellent organizational skills due to the high volume and demands of the position.
Education & Experience:
- Knowledge of dangerous goods handling.
- Understanding of FCPA regulations.
- Understanding of International Trade Regulations.
- Minimum of 3 years of industry experience at a similar level.
- Completed Apprenticeship for forwarding and logistics or similar.
Join us, the leader in logistics, and take your career in the right direction.
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